WEEK (7) Thursday, 31th March, 2011

In this day, i was sick becuase am not breathing well. But today, am feeling good Alhamdulillah. J

WEEK (7) Wednesday, 30th March, 2011

I was in hospital last night because I couldnt breathe well of “ASTMA” and i have sick leave of two days.

WEEK (7) Tuesday, 29th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched approximately 70 companies if they have relationship or not. Additionally, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.  

WEEK (7) Monday, 28th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched about 65 companies if they have relationship or not. Also, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (7) Sunday, 27th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched about 65 companies if they have relationship or not. Also, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (6) Thursday, 24th March, 2011

I had an appointment with a doctor because he took off my teeth and he gave me sick leave. However, I went to the bank at 1:30 and met Ms. Meeta but she told me to go home. Moreover, I was waiting till 2:30 to meet Mr. Tridib and also I was calling Sheikha to know if the meeting canceled or not but she didn’t answered me.

WEEK (6) Wednesday, 23rd March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched around 50 companies if they have relationship or not. Moreover, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (6) Tuesday, 22nd March, 2011

In this day, I didn’t do anything because there was no “PC” Personal Computer. Furthermore, I found 3 PC’s after 3 o’clock but I couldn’t open the file that i want it. I tried my best and find Laptop that Sheikha was using it and Moza’s PC because she is working part time even I couldn’t. Also, Ms. Meeta was absent and talked to Mr. Barhat about that. I felt so sad because I didn’t work also every day I should search for PC or employee who is absent then I can use it but sometimes I can’t open the file that I need it even if I found PC.

WEEK (6) Monday, 21st March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched approximately 50 companies if they have relationship or not. Additionally, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (6) Sunday, 20th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched about 50 companies if they have relationship or not. Also, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (5): Thursday, 17th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched around 60 companies if they have relationship or not. In addition, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (5): Wednesday, 16th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched around 60 companies if they have relationship or not. Moreover, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (5): Tuesday, 15th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched around 50 companies if they have relationship or not. Additionally, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (5): Monday, 14th March, 2011

I was using “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched around 50 companies if they have relationship or not. Also, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (5): Sunday, 13th March, 2011

In the morning, I had an appointment with a doctor then I went to the bank. In whole this week and for next 3 weeks, I will use “PC” to research in Google of companies that have relationships with some of countries that listed in a paper. I searched around 30 companies if they have relationship or not. Furthermore, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (4): Thursday, 10th March, 2011

In a paper there was a list of companies in Excel and list of countries in a paper that are in blacklist. Moreover, I was using “Personal Computer” to search on Google if these companies have a relationship with that some of counties that listed on blacklist or not. I searched about 15 companies if they have relationship or not. Also, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

We went to the Zabeel Park because bank provides some activities for the employees. So “Ms. Meeta” gave me a file that includes paper of employees’ attendance, name of groups which one team contains 4 stuffs and the number of groups and offers a lunch food for every employee. I had list of groups from 9 to 16 and I was giving one group two papers of the game rules. I was happy and had fun there.

WEEK (4): Wednesday, 09th March, 2011

I was absent because of pain in my teeth and that cause tumor and I couldn’t open eat anything even the water. I went to the government hospital so doctor checked me and gave me 2 days off with sick leave paper. I called “Ms. Meeta” in her office about that but she didn’t answer me 2 times and 3 times was busy so I informed “Sheikha” about that in case if she asked about me she can answer her. On Thursday, I gave the sick leave paper to “Ms. Meeta” before going to the Zabeel Park.

WEEK (4): Tuesday, 08th March, 2011

I was absent because of pain in my teeth and that cause tumor and I couldn’t open eat anything even the water. I went to the government hospital so doctor checked me and gave me 2 days off with sick leave paper. I informed “Sheikha” about that. On Thursday, I gave the sick leave paper to “Ms. Meeta” before going to the Zabeel Park.

WEEK (4): Monday, 07th March, 2011

In a paper there was a list of companies in Excel and list of countries in a paper that are in blacklist. Moreover, I was using “Personal Computer” to search on Google if these companies have a relationship with that some of counties that listed on blacklist or not. I searched about 35 companies if they have relationship or not. Also, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (4): Sunday, 06th March, 2011

In a paper there was a list of companies in Excel and list of countries in a paper that are in blacklist. In addition, I was using “Personal Computer” to search on Google if these companies have a relationship with that some of counties that listed on blacklist or not. I searched about 30 companies if they have relationship or not. Furthermore, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. In Excel Sheet, I should put beside each company what I got.

WEEK (3): Sunday, Feburary 27, 2011

I did 4 Auto Loan QA Check List for customers who applied for new car. The first check list was without any mistake and I checked with Ms. Mona’s check list. The second list was with one mistake because about insurance that the customer applied for it. The third check list was with one mistake only which was about the client who has any loans so no need for his information again because the bank already have this information specifically if he is a customer for this bank. The last check list was without any mistake and I feel so comfortable with that. I was asking Ms. Mona some questions related to this list that will be benefit for me to understand it clearly.

WEEK (3): Thursday, March 03, 2011

“Ms. Meeta” gave me something new to do it for whole next week.  She gave me a list of companies in Excel and list of countries in a paper that are in blacklist. In addition, I was using “Personal Computer” to search on Google if these companies have a relationship with that some of counties that listed on blacklist or not. I searched about 30 companies if they have relationship or not. Furthermore, I found some companies have relationship, some don’t have relationship with that companies and others I didn’t find there good website that will help me. I should put beside each company what I got and I was moving because there were above 2000 companies.

WEEK (3): Wednesday, March 02, 2011

I did 4 Auto Loan QA Check List without any mistakes also but there were new things i asked Ms. Mona and she helped me on that. Moreover, she took my all check list and checked with her list. But, she didn’t find any errors. Furthermore, in this day I felt comfortable and easy for me to do it because I learnt and took a lot of time and days to be perfect on that. This day was the last day for me to finish up at least 3 but I did 4 of Auto Loan QA Check List. My Supervisor “Meeta” was happy for that because I learnt from my mistake and error that staffs did it.

WEEK (3): Tuesday, March 01, 2011

I did 2 Auto Loan QA Check List for new car and 1 Auto Loan QA Check List for used car that the customer applied for it without any mistakes. I learnt from this check list that for staff who applied for car loan no need for 3 months of bank statement because he has account in the same bank. But, if the customer who applied for auto loan and he got a new job then, bank will accept his bank statement of one month so it depends on the customer profile.

WEEK (3): Monday, Feburary 28, 2011

I did 2 Auto Loan QA Check List for customer who applied for new car. The first check list was without any mistake and also the calculation. The second list without any mistake but I found small mistake that the staff did it in the ratio then, he corrects it.  I learnt from my mistake and also am trying to do this list to find mistakes that the employees did it. In this day, i didn’t do more because Ms. Mona’s happy birthday so the employees were preparing her birthday party in our department “Credit and Collection”.

WEEK (2): Thursday, Feburary 24, 2011

I was doing Auto Loan QA Check List and I did once because “Ms. Mona” who is training me and other employees had urgent meeting with their manager. But, I felt little bit comfortable with that but I should do more practices on this check list to be professional in this. Also, I had meeting with Supervisor of DWC “Mr. Tridib” and with my Supervisor in the work placement. I was so happy to see you Sir because you are one of the DWC teachers even you didn’t taught me before but I hope see you again. I will try my best to work hard and make an appointment with my Supervisor "Ms. Meeta".

WEEK (2): Wednesday, Feburary 23, 2011

I did 2 Auto Loan QA Check List, “Ms. Mona” was training me that. One I did with her and she taught me but I didn’t understand it perfectly because she was busy. So I was confused and worry about it then, I told her I will do another one to practice more on it. When I was doing it I asked her many questions to understand it more.

WEEK (2): Tuesday, Feburary 22, 2011

I did one Auto Loan Application Decision for Salaried Customer and I was using Moza’s System Check for two customers then I printed out for evidence to the bank. Furthermore, I was doing 3 Credit Auto Loan Check List for Salaried Customer to practice more on the calculation and I was asking the staffs if I have any questions related to the calculations. After that, I felt comfortable on that because I practiced more I can do this Check List of Auto Loan.

WEEK (2): Monday, Feburary 21, 2011

I was doing 4 Auto Loan Application Decision for Salaried Customer and I was using Moza’s System Check for 6 customers then I printed out all for evidence to the bank. Moreover, I did one file car loan which was included the Auto Loan Application Decision for Salaried Customer, Phone Verification for Salaried Customer, Credit Auto Loan Check List for Salaried Customer, System Check and to check all papers that needed there such as passport copy and visa, labour card or ID card, Pay slip, bank statement and driving licence. But, the System was little bit difficult and I was confused because I was doing it once a day and there is short cut. Also, I can’t use the computer with access because am not staff. Then, I went to my Supervisor Ms. Meeta taking about the system because they were teaching me on it without having my own computer and access to the system. After that, she spoke to them to not teach me the system but the rest you they can teach me. Later, I felt so comfortable because I practiced a lot on the application forms by asking employees questions.

WEEK (2): Sunday, Feburary 20, 2011

I was working on Auto Loan Application Decision for Salaried Customer so I did 2 to practice more of these applications. Moreover, I did one file car loan which was included the Auto Loan Application Decision for Salaried Customer, Phone Verification for Salaried Customer, Credit Auto Loan Check List for Salaried Customer, System Check and to check all papers that needed there such as passport copy and visa, labour card or ID card, Pay slip, bank statement and driving licence.

WEEK (1): Thursday, Feburary 17, 2011

Holiday :)

WEEK (1): Wednesday, Feburary 16, 2011

For the fourth day of my work placement, I worked with “Mr. Amin” and he was very helpful to answer my questions even when he was so busy doing the cases and forms. He taught me how to use the phone and who I call. Moreover, he gave me 10 forms of Phone Verification Report so I called 10 customers twice to ask them verification questions one of his/her mobile to make sure who will answer us and HR Office to make sure that customer is working in this company or not. In this day, I filled out 10 forms and 2 forms of Auto Loan Application Decision. Then, I gave all the forms back to Mr. Amin to help him and he was so happy of my work. I liked this way of teaching me to be independent with his helping if I has any problem on how to do the application form or if it's neccessary.

WEEK (1): Tuesday, Feburary 15, 2011

For the third day of my work placement, I worked with 2 staffs which are “Ms. Muna” and “Ms. Moza AlShamsi and her job title is Credit Analyst-Auto loan.

Muna taught me the Dedupe Sheet-System in specific and I understood each system well. Dedupe Sheet-System is a SCB system check for customer who applied for Car loan by using name of the customer, passport number, Date of Birth, and account number. For instance, system check if the client have any loans such as Mortgage loan, Personal loan or Auto loan, credit cards, cheque returns, clients liabilities, and account in different banks.

Moza AlShamsi was kindly and helpful to teach me the Central Bank Check (CBRB), NORKOM, Auto Loan Application Decision and Phone Verification Report in specific and I understood those two systems very well. Also, she was teaching me each system with explaining it very clear after each system I did it by myself and I feel very comfortable to work with her. For example, system check if the customer has any blacklist in the Central Bank check only, if the client has matches in name and country so he is risky for the bank, "Auto Loan Application Decision" it’s a form that includes customer name, car model , down payment, price of the car and total amount and small boxes if the customer has all the requirement papers such as passport, visa, latest salary certificate, dealer letter, and UAE driving licence, “Phone Verification Report” it’s a form to fill out. There are two way to call the customer such as Mobile and Office. It depends on the customer salary and if he/she is working in the same bank or another company. My duty was to ask the client and HR office some questions such as company name, department, position, ID number, Date of join, Salary AED, did he/she apply for car loan or not, and the car price. These questions I have it but I should tick on boxes just to make sure about the information. Then, I have to put the date and time that I called them, name of the customer, number that I called them and result if he/she answered me or not.

Furthermore, she taught me each application form and how to use the printer. Also, I should print out 5 pages of those papers like one NORKOM paper, Customer paper, Non Customer paper, two Central Bank of UAE with full name. But if there is alert or any risk then will be total of 7 pages.
Furthermore, Moza and I did 2 Auto Loan Application Decision and 5 Phone Verification Report.

WEEK (1): Monday, Feburary 14, 2011

For the second day of my work placement, I had assigned to work with the same department for the whole 8 weeks which is Credit and Collection Department. I worked with 2 employees which are “Ms. Chanda Pardeshi” and “Mr. Ishtiaq Wali Mohammed and their job title is Credit Analyst-Auto loan.

They taught me just to take an idea in general how to do the Auto Loan Application Decision for Salaried (Personal) and Business (Company) Customer, Dedupe Sheet-System, Other Check Verification Form for Salaried (Personal) and Business (Company) Customer, and Credit Check List Auto Loan for Salaried and Business Customer. I didn’t do anything in the second day by myself but I was asking them many questions related to those forms and how to write it well. Moreover, Ms. Chanda showed me on her computer how to do the Dedupe Sheet-System. Also, Mr. Ishtiaq was helpful in answering my all questions about the all application forms and he showed me the system that he using it on computer.

WEEK (1): Sunday, Feburary 13, 2011

I had assigned to work with Credit and Collection Department. For the first day of my work placement, I met Ms. Sindhu Sreekumar, 4th floor Standard Chartered headoffice, Mankhool Street, next to Ramada hotel. First of all, she had introduced me to the group code of conduct of the organization with CD and gave me a contract paper that I signed on it. Also, she took a photocopy of my passport and one photograph them gave me ID card so I can enter the bank with it like DWC Islam Gate.

I had to read a Credit Auto Loans booklet for Standard Chartered Bank to be aware about the term and regulation of Credit Auto Loans. My mentor “Ms. Meeta Kuber” was very helpful to answer my all questions about the Credit Auto Loans. Furthermore, she is trying to teach me about the department in different steps, so I can get use to all the tasks. Moreover, she introduced me to the three staffs and I liked the way that they introduced me to the Policy Head of Credit Cards “Aasim Iqbal”, Policy Head of Mortgages “Faraz Khalid”, and Credit Initiation Head “Radliha Rao”. For the time being, everything is good and I do like the organization.