I did 4 Auto Loan QA Check List for customers who applied for new car. The first check list was without any mistake and I checked with Ms. Mona’s check list. The second list was with one mistake because about insurance that the customer applied for it. The third check list was with one mistake only which was about the client who has any loans so no need for his information again because the bank already have this information specifically if he is a customer for this bank. The last check list was without any mistake and I feel so comfortable with that. I was asking Ms. Mona some questions related to this list that will be benefit for me to understand it clearly.
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